Return & Refund Policy

Return Eligibility

  • You can request a return within 5 days of receiving your order.
  • The item must be unused, unwashed and in its original packaging with tags intact.
  • Returns are only accepted ONLY if you received a wrong or defective product.
  • Return can be requested only ONCE.

How to Initiate a Return

Contact Us – To request a return, reach out to us via:

                    Email : help@m-ash.in

                     Whatsapp : 8618033196

Approval & Pickup – Once approved, we’ll arrange a pickup from your location.

Refund Process – After receiving and inspecting the returned item, your refund will be processed as follows:

    • Refunds will be issued to the original payment method.
    • Processing time: 5-7 working days after we receive the returned item.

Order Cancellations :

You can request cancellations to your order right after it has been placed up until the point of dispatch.Once your order is handed over to the shipping partner, we are unable to process cancellations.