Fabric Care:

Wash inside out in cold water.Do not iron directly on the print.

Color Disclaimer: The T-shirt color might appear slightly different in person due to lighting effects during photography.

Order Cancellations :

You can request cancellations to your order right after it has been placed up until the point of dispatch.Once your order is handed over to the shipping partner, we are unable to process cancellations.

At M-ASH, we take pride in delivering high-quality products that you’ll love. However, if you’re not completely satisfied with your purchase, we offer a hassle-free return option with the following terms and conditions:

Return Eligibility

• You can request a return within 5 days of receiving your order.
  
• The item must be unused, unwashed and in its original packaging with tags intact.
• Returns are only accepted for sizing issues or if you received a wrong or defective product.

How to Initiate a Return

Contact Us – To request a return, reach out to us via:

                    Email: help@m-ash.in

Approval & Pickup – Once approved, we’ll arrange a pickup from your location.

Refund Process – After receiving and inspecting the returned item, your refund will be processed as follows:

• • Refunds will be issued to the original payment method.
  • Processing time: 5-7 working days after we receive the returned item.

Non-Returnable Items

• Personalized or customized products.
• Items without original tags or packaging.
• Products that show signs of wear, washing or damage.

At M-ASH, each piece is made-to-order, printed only after you place your order to reduce waste and support sustainability. Orders are processed within 3–5 working days (Monday–Saturday) and usually delivered within 4–9 working days to most locations.

Delivery times may be affected by unforeseen factors such as weather, public holidays, transportation issues, or high-demand periods. If delays occur, we’ll keep you informed with updates and an estimated delivery timeline. Once dispatched, you’ll receive a tracking link via SMS/Email.

Shipping Address:
Please ensure your name, complete address, postal code, and contact details are correct. Address changes are not possible after dispatch.